Hello Eric,
We hope you are well! Thank you for using Autobooks through Your Financial Institution.
We noticed that a customer of yours attempted to make a payment which exceeded your processing limits. As a result, the payment was not processed.
However, your customer can successfully go back and complete their payment. Moving forward, I am pleased to inform you that your processing limits have been increased to the following:
- Single Transaction Limit (Card and ACH Payments): Please reply for more information
- Daily ACH Amount:Please reply for more information
- 14-day rolling ACH Amount:Please reply for more information
To help ensure you have the right limit for your business needs, reply directly to this email or schedule a meeting with an Autobooks Small Business specialist here with the following:
- The dollar amount you typically accept
- The largest dollar amount you need to accept on occasion
Once received, we'll reach out to discuss your limit needs!
Best,
Eric van Doesburg